Shipping & Returns

Shipping

We happily offer free shipping in Canada on orders over $99 before tax via Canada Post.  For orders under $99, we offer a $10 flat shipping rate in Ontario and $15 flat shipping elsewhere in Canada. Shipping to the USA is $20.  

Thank you for your continued love, support and patience.

Curbside pick-up available.

Returns

Please note we cannot offer repairs or resizing.

There are no returns or exchanges on earrings.  We will happily accept merchandise in its original, unworn condition for a store credit when accompanied by an original sales receipt within 30 days of purchase date.  At this time, we do not offer returns on U.S. or international orders.  Items purchased on sale/markdown or during a promotion are all final sale. 

We are closely monitoring the ever changing landscape of Covid-19.  We will pivot when needed and communicate this to our loyal customers.  Thank you for your ongoing support this year and continuing to shop EllieB.